![]() Besides, to transfer files, you’ll need to install the application on your mobile handset.The tool will automatically detect your Samsung device and provide options to back up, restore, or update the firmware.Launch it and also connect your Samsung phone via a USB cable.First, download and install the tool on your PC.Smart Switch App (Android) How to Use Samsung Smart Switch? What can Samsung Smart Switch not transfer? Lack of storage space on the receiving phone.The USB cable is defective and not functioning properly.The process of installation was not executed properly.Your device is not compatible with the app.Here are 5 main reasons why the app is not working or getting stuck at data transfer: Cannot transfer files from Samsung to other devices.Cannot select data types to backup and restore.Always asks to install the latest USB drivers.Support data transfer from devices running a different OS to Samsung.Sync outlook contacts to Samsung devices. ![]()
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